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Economy

McDonald's will transition MyMcDonald's Rewards into a tiered loyalty program

At McDonald's investor day in Chicago on September 23, 2026, global chief marketing officer Morgan Flatley said the company would move its loyalty program to a tiered system. The change aims to distinguish frequent customers from casual ones.

Why it mattersLoyalty program members drive roughly 30% of sales and generated over $40 billion across 70 markets in trailing-12-month sales through Q2 2026.

How we got here

  1. McDonald's reported nearly 220 million active loyalty users across 70 markets and over $40 billion in trailing-12-month loyalty sales. Mcdonalds, Mcdonalds
  2. McDonald's announced its NEXT strategy, and Morgan Flatley said the company would shift its loyalty program to a tiered system. Reuters, Mcdonalds

What's likely next

  1. McDonald’s said it planned to launch a tiered version of its loyalty program in the near future, but did not specify a date or the tiers.

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